Kathleen McNally Durkin, MS

Kathleen has been with The Arc Baltimore since 2001. She started in the field 36 years ago as a volunteer, then worked in direct support positions before moving into managerial roles at several organizations before coming to The Arc. She received a BS degree in Psychology and Philosophy from The University of Scranton in 1987 and a MS in Special Education with concentration in Business from Johns Hopkins University in 1991.  She is a Past President of the Maryland Association of Community Services (MACS), a graduate and board member of Leadership Baltimore County, and a member of the Baltimore County Commission on Disabilities. She serves on numerous State level task forces charged with the transformation of supports for people with intellectual and developmental disabilities. In 2015, she was honored as one of Maryland’s Top 100 Women by The Daily Record.

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Raquel Adams, SHRM-CP

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Kimberly J. Becker

Kim Becker oversees multiple departments — Vehicle Fleet, Facilities, Information Technology & Systems, Assistive Technology, Purchasing and Safety and Risk Management. She began her career with The Arc Baltimore in 1987 while working her way through Harford Community College. Her expertise in administration blended with a true passion for The Arc’s mission has kept her moving up the ladder of the organization where she developed a unique understanding of nearly every facet of its operations, from the executive office to the systems and infrastructure of the entire organization.

Chris Knoerlein

Christopher Knoerlein maintains and grows annual giving for The Arc Baltimore through appeals and proposals to individuals, foundations, and corporations. Knoerlein will also facilitate Board members’ annual engagement and support The Arc’s CEO in Board development. In addition, he will implement annual fundraising events, oversee the organization’s Annual Meeting and Awards Program and Developmental Disabilities Day activities, and manage all aspects of external communications, including advertising and media outreach.

Chris was the Maryland chapter president of the American Association on Intellectual and Developmental Disabilities (AAIDD). He co-chaired AFP Maryland’s Fundraising Day in Maryland event in 2017 and 2018 and was a board member from 2018 to 2020. In 2020, The Daily Record honored him as a Very Important Professional: Successful Before 40, and he graduated from Leadership Baltimore County in 2023. He currently sits on the Board of Maryland Inclusive Housing. He is a proud Calvert Hall College High School and Villanova University alum.

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Tracy Machikas, CPA

Tracy Machikas oversees the Finance Department and all aspects of the annual operating and capital budgets and financial reporting required by the industry. Before coming to The Arc in 2013, she spent nearly 20 years at RSM and served in the U.S Air Force. Tracy is a member of the Maryland Association of Certified Public Accountants (MACPA) and the American Institute of Certified Public Accountants (AICPA). She has served on the RSM Women’s Leadership Committee, on the Board of the Abilities Network, and received the YWCA Women’s Leadership Award. Tracy currently sits on the Board of the Baltimore City Chamber of Commerce and the Audit Committee for The Walters Art Museum. Tracy received her Bachelor’s degree in accounting from University of Maryland.

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J. Patrick Miles

Patrick Miles manages the strategic plan, focusing on advancing our mission while driving an innovative culture and the strategic direction of the organization.  Before coming to The Arc, Patrick spent 23 years at T. Rowe Price in a variety of leadership roles.  He is a change practitioner and is passionate about The Arc’s mission.  Patrick received his bachelor’s degree in Marketing and Business Management from Towson University.

Joanna Falcone

Joanna Falcone oversees the full spectrum of services in the Community Employment Division (including day services) for 1,000+ people every day.

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Swanisha Hinton

Swanisha Hinton serves as the Vice President of Quality Supports, overseeing the Holistic Support Managers, Outreach, and Quality Enhancement department. Swanisha began her career as a direct support professional in the human service sector more than 16 years ago. In 2013, Swanisha commenced employment at The Arc Baltimore as an Employment Specialist in the Project SEARCH program. Swanisha served as the Director of Quality Enhancement at The Arc Baltimore in 2021 after spending several years in the Outreach & Family Services Division.

She holds a certificate in Advanced Professional Development for Assistive Technology Applications and is a graduate of The Arc Baltimore’s Leadership Institute and MCE Leadership.

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Kim McGuire, MA

Kimberly McGuire leads the community living, family supports, and foster care team as Vice President of Community and Family Living. Kim began her career in disabilities in 1995, working mostly with Richcroft Inc in community living and personal supports. Her passion is supporting individuals and their families in taking full advantage of their communities and offering respite opportunities for families in need. Kim has a Bachelor’s degree in Social Work and a Master’s degree in Nonprofit Management.

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